Payments Product Solutions VP - Client-Focused Strategy

JP Morgan Chase; Miami (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

JP Morgan Chase in Miami seeks a Product Solutions Manager in Payments to lead solutioning for key client relationships and collaborate with Sales to tailor product solutions that meet client needs and drive growth across the payments portfolio.

You will act as the voice of the customer, define and configure complex solutions, and work with product teams to shape the roadmap and pricing discussions. Fluency in English and Spanish is a plus for regional opportunities.

Qualifications

• 5+ years of experience in cross-team problem solving across multiple products.
• Extensive experience in a sales cycle, engaging with clients regularly.
• Experience modifying preconfigured solutions to fit complex problems.
• Proven ability to operate in a highly matrixed, complex organization.
• Fluent in English and Spanish.

Responsibilities

• Leads solutioning and adoption of client-facing products while defining optimal solutions to address client needs and objectives.
• Serves as a subject matter expert on a defined set of products with deep client insight.
• Supports Sales in pricing, pipeline planning, and upskilling the team on product knowledge.
• Engages with client teams to understand pain points and relay feedback to Product teams for roadmap input.
• Identifies and engages potential clients to expand market share, focusing on Puerto Rico and Latin America.
• Collaborates with Payments sales, product management, and RFP teams to coordinate responses.

Skills

5+ years cross‑product problem‑solving

Sales cycle experience

Modify preconfigured solutions

Matrixed organization experience

Bilingual English/Spanish

Job description

JP Morgan Chase in Miami seeks a Product Solutions Manager in Payments to lead solutioning for key client relationships and collaborate with Sales to tailor product solutions that meet client needs and drive growth across the payments portfolio.

You will act as the voice of the customer, define and configure complex solutions, and work with product teams to shape the roadmap and pricing discussions. Fluency in English and Spanish is a plus for regional opportunities.