Payments Operations Leader: Scale, Modernize & Govern

TBK Bank, SSB; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Job summary

TBK Bank, SSB in the United States is seeking a senior leader to oversee Payment Operations, directing teams across ACH, wires, RTP, and emerging rails. The role drives performance standards, staffing, and process improvements to ensure timely processing and strong controls.

The successful candidate will have 7–10+ years in payment or banking operations with 3–5+ years in leadership, and possess ISO 20022 knowledge and relevant certifications.

Qualifications

• Bachelor’s degree required or preferred in finance, accounting, business, or related field.
• ISO 20022 knowledge required.
• 7–10+ years of payment or banking operations experience.
• 3–5+ years of leadership experience.
• AAP certification or other comparable certification preferred.
• Strong understanding of ACH, wire, RTP/FedNow, and card payment networks.

Responsibilities

• Lead, develop, and manage a team of payment operations professionals.
• Establish performance goals, KPIs, and accountability standards.
• Conduct hiring, onboarding, coaching, and performance management.
• Oversee daily payment operations across ACH, wires, cards, RTP, FedNow, and emerging payment rails.
• Ensure compliance with NACHA, Reg E, AML/KYC, and payment rail standards.
• Develop and execute the strategic roadmap for Payment Operations.

Skills

ISO 20022 knowledge

Leadership experience

Payment operations knowledge

Education

Bachelor’s degree in finance, accounting, business, or related field

Job description

TBK Bank, SSB in the United States is seeking a senior leader to oversee Payment Operations, directing teams across ACH, wires, RTP, and emerging rails. The role drives performance standards, staffing, and process improvements to ensure timely processing and strong controls.

The successful candidate will have 7–10+ years in payment or banking operations with 3–5+ years in leadership, and possess ISO 20022 knowledge and relevant certifications.