Payments Operations Leader

Triumph; Dallas (TX); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401(k)

Job summary

TBK Bank, a subsidiary of Triumph, seeks a senior leader to steer payment operations across ACH, wires, cards, RTP, and FedNow. You will build high-performing teams, set KPIs, and drive modernization while ensuring strong controls and regulatory compliance.

The role partners with Finance, Treasury, Product, Risk, and Technology to execute the strategic roadmap and deliver measurable improvements in processing, settlement, and customer experience.

Qualifications

• Bachelor’s degree in finance, accounting, business, or related field.
• ISO 20022 knowledge.
• 7–10+ years of payment or banking operations experience.
• 3–5+ years of leadership experience.
• Strong understanding of ACH, wire, RTP/FedNow, and card networks.

Responsibilities

• Lead, develop, and manage a team of payment operations professionals.
• Establish performance goals, KPIs, and accountability standards.
• Conduct hiring, onboarding, coaching, and performance management.
• Oversee daily payment operations across ACH, wires, cards, RTP, FedNow, and emerging rails.
• Ensure reconciliation, controls, and regulatory compliance.
• Drive payment modernization initiatives and new product implementations.
• Develop operational reporting and dashboards; provide senior-leadership insights.
• Lead planning, forecasting, and budgeting activities.

Skills

Leadership

Team management

Strategic planning

Payment operations

Regulatory compliance

Stakeholder communication

Analytics

Education

Bachelor’s degree in finance, accounting, business, or related field

Job description

TBK Bank, a subsidiary of Triumph, seeks a senior leader to steer payment operations across ACH, wires, cards, RTP, and FedNow. You will build high-performing teams, set KPIs, and drive modernization while ensuring strong controls and regulatory compliance.

The role partners with Finance, Treasury, Product, Risk, and Technology to execute the strategic roadmap and deliver measurable improvements in processing, settlement, and customer experience.