Payments Operations Lead (MPI & Reconciliation)

REPAY; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Annual bonus program

Job summary

REPAY is seeking a Tactical Operations Lead to drive the MPI team’s operations, ensuring smooth payment processing and strong client support. You will coordinate with partner banks to manage transfers, investigate issues, and oversee reporting and validation tasks.

The role requires a finance/economics/analytics background, 2+ years in payments operations, and excellent communication and attention to detail in a fast-paced environment.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Analytics, or related field.
• For non-college graduates, a minimum of two years of experience in payment/banking operations.
• Experience with reconciliation is preferred.
• Strong communication skills and attention to detail.

Responsibilities

• Manage fund transfers between accounts (ACH and wire) with partner banks.
• Research and resolve failed transactions; manage refunds and reissues.
• Support MPI payment reporting and client payment validation.
• Assist client reconciliation and handle escalations and reporting requests.
• Liaise between Payment Specialists and Development team; track MPI-related tickets.

Skills

Attention to detail

Communication

Multi-tasking

Team coordination

Process improvement

Education

Bachelor’s degree in Finance, Accounting, Economics, Analytics, or related field

Tools

Excel

Microsoft Office

Job description

REPAY is seeking a Tactical Operations Lead to drive the MPI team’s operations, ensuring smooth payment processing and strong client support. You will coordinate with partner banks to manage transfers, investigate issues, and oversee reporting and validation tasks.

The role requires a finance/economics/analytics background, 2+ years in payments operations, and excellent communication and attention to detail in a fast-paced environment.