Payments & Card Services Specialist

Mountain America Credit Union; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Mountain America Credit Union is seeking a detail-oriented specialist to support Payments/Card Services. The role emphasizes accurate card processing, member service, and timely responses to inquiries.

Must have 1–3 years of related experience and a high school diploma. Proficiency with MS Office and Adobe Writer is preferred; strong organizational and communication skills are essential.

Qualifications

• One to three years of related experience.
• High school diploma or equivalent.
• Ability to communicate effectively in written and oral form.

Responsibilities

• Assist internal customers with project assessments and advisement within the credit union.
• Provide quality service to members and external/internal customers.
• Respond to inquiries via email, IM, or other channels promptly.
• Balance and manage instant card program functions.
• Issue and file maintenance for Visa Gift Card Program.
• Educate branches about ATM/Card services and coordinate with third-party vendors.

Skills

Customer service

Communication

Organization

Education

High School Diploma

Tools

Microsoft Office

Adobe Writer

Job description

Mountain America Credit Union is seeking a detail-oriented specialist to support Payments/Card Services. The role emphasizes accurate card processing, member service, and timely responses to inquiries.

Must have 1–3 years of related experience and a high school diploma. Proficiency with MS Office and Adobe Writer is preferred; strong organizational and communication skills are essential.