Credit Card Specialist

AppleOne Employment Services; Oxnard (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A client company is seeking a Card Services Specialist to support debit and credit card operations. This role is on-site and involves ensuring smooth daily processes, accurate reporting, and exceptional member service. Ideal candidates will have 1–3 years of banking experience, strong problem-solving abilities, and great attention to detail. You'll handle card accounts, assist with fraud prevention, and ensure excellent communication with members, making this a dynamic opportunity in a vital area of the business.

Qualifications

• 1–3 years of experience in banking or credit union.
• Strong attention to detail and organizational skills.
• Ability to analyze information and troubleshoot effectively.

Responsibilities

• Support member card services with accuracy.
• Maintain debit/credit card accounts and manage daily reports.
• Assist with fraud alerts and chargebacks.

Skills

Banking experience

Attention to detail

Problem-solving

Communication skills

Organizational skills

Tools

Card-related systems

Computer applications

Job description

Overview

Our client is looking for a Card Services Specialist.

• 100% On Site

A great opportunity for someone with banking or credit union experience who enjoys member support, problem-solving, and detailed operational work.

About the Role

The Card Services Specialist I is responsible for supporting debit and credit card operations, ensuring smooth daily processes, accurate reporting, and exceptional member service. This role plays a key part in maintaining card programs, resolving member issues, and assisting with fraud prevention and dispute processing.

Key Responsibilities

• Support member card services with accuracy and professionalism
• Maintain debit/credit card accounts, process transactions, and manage daily reports
• Assist with fraud alerts, disputes, and chargebacks
• Handle card orders, PIN requests, replacements, and account maintenance
• Review statements, settlement reports, and card network exceptions
• Collaborate with vendors and stay current on card policy and regulatory updates
• Provide excellent communication and problem-solving across all member interactions

What You’ll Bring

• 1–3 years of banking or credit union experience
• Strong attention to detail and organizational skills
• Ability to analyze information, troubleshoot, and make sound decisions
• Solid communication skills—both written and verbal
• Proficiency with computer applications and card‑related systems
• Ability to work independently while supporting a team environment
• Office‑based role with light physical activity