Payment Services Specialist — Lead Secure Payments

Paycom - ATS; Mountain Home, Northern (ID, KY); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Pioneer Federal Credit Union in Mountain Home, Idaho seeks a dedicated Payment Services Specialist. You will perform daily processing for ACH, drafts, wires, RDC, and Zelle, balance ledgers, and research discrepancies. You will handle disputes, fraud concerns, and provide back-office support to branches and members.

A high school diploma is required, with 1–3 years of related experience. Competitive benefits include healthcare, retirement contributions, and paid holidays.

Qualifications

• One year to three years of similar or related experience.
• A high school education or GED.
• Interpersonal skills including conflict resolution, diplomacy and tact.

Responsibilities

• Payment Processing and Operations: handle ACH, drafts, wires, RDC, Zelle, updates to GL, and processing deadlines.
• Disputes, Research, and Investigations: process disputes, perform preliminary research, and determine corrective actions.
• Member, Branch, and Department Support: provide back-office support and resolve inquiries related to Payment Services.

Skills

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

10-key calculator

Keyboard skills

Typewriter

Job description

Pioneer Federal Credit Union in Mountain Home, Idaho seeks a dedicated Payment Services Specialist. You will perform daily processing for ACH, drafts, wires, RDC, and Zelle, balance ledgers, and research discrepancies. You will handle disputes, fraud concerns, and provide back-office support to branches and members.

A high school diploma is required, with 1–3 years of related experience. Competitive benefits include healthcare, retirement contributions, and paid holidays.