Back-Office Payments Specialist: Processing & Disputes

Paycom; Mountain Home (ID); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) match

Health, dental, vision insurance

Paid holidays

PTO accrual

Job summary

Pioneer Federal Credit Union in Mountain Home, ID is seeking a Payment Services Specialist to support daily payment processing, disputes, and back-office operations. The role requires attention to detail, strong communication, and the ability to work with minimal supervision after training.

Responsibilities include ACH processing, drafts, wires, RDC, Zelle, card activity, and research of issues. One to three years of related experience and a high school diploma are required.

Qualifications

• Excellent communication for member interactions and dispute resolution.
• Strong attention to detail for balancing and error reduction.
• Able to work with minimal supervision after training.

Responsibilities

• Process daily payment services tasks (ACH, drafts, wires, RDC, Zelle, card activity).
• Research disputes and investigate payment issues per procedures.
• Provide back-office support to branches and teammates; respond to member inquiries.

Skills

Excellent communication

Attention to detail

Education

High School diploma or GED

Job description

Pioneer Federal Credit Union in Mountain Home, ID is seeking a Payment Services Specialist to support daily payment processing, disputes, and back-office operations. The role requires attention to detail, strong communication, and the ability to work with minimal supervision after training.

Responsibilities include ACH processing, drafts, wires, RDC, Zelle, card activity, and research of issues. One to three years of related experience and a high school diploma are required.