Payment Applications & Process Improvement Lead

Genuine Parts Company; Duluth (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Genuine Parts Company is seeking a Payment Application Coordinator to support a team by managing workload assignments, troubleshooting issues, and handling escalations. The role includes onboarding or remedial training, initiating continuous improvement projects, and creating or maintaining process documentation.

The position requires 2+ years in Accounts Receivable, plus strong Excel skills, process documentation experience, and excellent communication and organizational abilities.

Qualifications

• 2+ years of experience in Accounts Receivable.
• Experience leading a team or project.
• Advanced working knowledge of Excel.
• Process documentation and training experience.
• Strong analytical and data analysis.
• Excellent organizational and communication skills.

Responsibilities

• Creates reporting and workload documents for team assignments (PeopleSoft, ServiceNow, etc.).
• Manages payment application processes including customer outreach, research requests, account maintenance, and other accounting tasks.
• Documents processes and trains new team members.
• Documents errors and provides remedial training for existing team members.
• Responsible for quality assurance, including auditing of sample data.
• Prioritizes customer service for internal and external customers.

Skills

Accounts Receivable

Excel

Team leadership

Process documentation

Training

Analytical skills

Customer service

Communication

Organization

Multi-tasking

Education

Bachelor’s degree

Tools

PeopleSoft

ServiceNow

Job description

Genuine Parts Company is seeking a Payment Application Coordinator to support a team by managing workload assignments, troubleshooting issues, and handling escalations. The role includes onboarding or remedial training, initiating continuous improvement projects, and creating or maintaining process documentation.

The position requires 2+ years in Accounts Receivable, plus strong Excel skills, process documentation experience, and excellent communication and organizational abilities.