Accounts Receivable: CPP Specialist (Remote Option)

Genuine Parts Company; Duluth (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Genuine Parts Company seeks an Accounts Receivable Specialist-Central Payment Processing to manage a portfolio of CPP accounts, ensuring accurate electronic invoice transmission and timely payments. You will research and resolve invoice exceptions, fix EDI transmission issues, and maintain current account data.

The role partners with Sales, Customer Relations, and customers to improve payment performance, while documenting activity and supporting process improvements in a fast-paced, on-site

Qualifications

• 5+ years’ experience in a Collections/AR environment.
• Exceptional written and verbal communication skills.
• Ability to conduct advanced account analysis and reconciliation reviews.
• Demonstrated advanced problem-solving skills.
• Customer-service focused.
• Ability to partner cross-functionally (e.g., sales team).
• Ability to focus in a high-volume, high-pressure environment.
• Strong conflict resolution and negotiation skills.
• Strong organizational and follow up skills.
• High School graduate or higher.

Responsibilities

• Monitor EDI invoice activity and rejection reports daily for assigned customer accounts.
• Analyze invoice exceptions, payment discrepancies, and rejection trends to identify root causes and recommend corrective actions.
• Research complex billing and payment issues using multiple data sources and systems.
• Develop and execute reconciliation strategies to resolve invoice disputes and payment variances.
• Partner with Sales, Customer Relations, and customers to resolve account-specific challenges and improve payment performance.
• Communicate professionally through written correspondence, phone conversations, and meetings with stakeholders.
• Review rejected invoices related to PO discrepancies and coordinate corrective actions.
• Maintain detailed documentation of account activity, resolutions, and communications.
• Support continuous improvement by identifying recurring issues and recommending process enhancements.
• Perform additional duties and special projects as assigned.

Skills

AR/Collections experience

Exceptional communication

Customer service

Cross-functional collaboration

Problem solving

Attention to detail

Organizational skills

Time management

Negotiation

Multi-tasking

Education

High School diploma or higher

Tools

PeopleSoft

Job description

Genuine Parts Company seeks an Accounts Receivable Specialist-Central Payment Processing to manage a portfolio of CPP accounts, ensuring accurate electronic invoice transmission and timely payments. You will research and resolve invoice exceptions, fix EDI transmission issues, and maintain current account data.

The role partners with Sales, Customer Relations, and customers to improve payment performance, while documenting activity and supporting process improvements in a fast-paced, on-site