Patron Services & Facility Assistant

City of Arlington; Arlington (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

City of Arlington is seeking a customer service assistant to greet visitors, answer a multi-line phone, take messages, and respond to inquiries about programs or facility usage. This role operates without a driver’s license and emphasizes accurate data entry, refunds, and account handling.

Responsibilities include assisting with programming and facility orientation, coordinating with vendors as needed, and maintaining a clean, safe work environment.

Qualifications

• High school education and at least 6 months related clerical/customer service experience.
• Knowledge of modern office methods and equipment.
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Responsibilities

• Greet customers and assist with inquiries.
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• Answer multi-line phone and messages.
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• Register customers and process refunds.
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• Support facility programming and usage inquiries.
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• Maintain cleanliness and safety of the site.

Skills

Multi-line phone

Customer service

Interpersonal skills

Data entry

Program scheduling

Education

High school diploma

Tools

PC/Computer

Fax machine

Calculator

Telephone

Job description

City of Arlington is seeking a customer service assistant to greet visitors, answer a multi-line phone, take messages, and respond to inquiries about programs or facility usage. This role operates without a driver’s license and emphasizes accurate data entry, refunds, and account handling.

Responsibilities include assisting with programming and facility orientation, coordinating with vendors as needed, and maintaining a clean, safe work environment.