Patron Services Driver & Facility Coordinator

City of Arlington; United States; On-site; USD 25,623 - 32,029; Full time

Job summary

The City of Arlington is looking for a customer service representative to greet customers, manage inquiries, and maintain the facility. Under general direction, this role involves responding to various patron needs effectively.

Successful candidates will need a valid Texas Operator's License, strong interpersonal skills, and the ability to perform physical tasks. This is an essential role in ensuring a safe experience for facility users and involves regular interaction with the public.

Qualifications

• Knowledge of modern office methods, practices, and equipment.
• Ability to apply appropriate interpersonal skills with the public and city staff.
• Possession of a valid Texas Operator’s License, Class C.

Responsibilities

• Provide customer service by accessing patron information and responding to inquiries.
• Perform facility maintenance and respond to issues like cleanliness.
• Negotiate patron account information and schedule programs.

Skills

Customer service

Interpersonal skills

Computer skills

Organizational skills

Cash handling

Education

Some college plus one year of related customer-service experience

Tools

Multi-line telephone

Personal computer

Job description

The City of Arlington is looking for a customer service representative to greet customers, manage inquiries, and maintain the facility. Under general direction, this role involves responding to various patron needs effectively.

Successful candidates will need a valid Texas Operator's License, strong interpersonal skills, and the ability to perform physical tasks. This is an essential role in ensuring a safe experience for facility users and involves regular interaction with the public.