Patron Services & Programs Coordinator

City of Arlington; United States; On-site; USD 23,295 - 29,122; Part time

Job summary

The City of Arlington is seeking a customer service representative to provide essential assistance to patrons at their facilities. Responsibilities include greeting customers, answering a multi-line phone, and performing basic clerical duties. Ideal candidates will have strong modern office skills and a minimum of six months in a related customer service position.

This position requires a high school diploma and the ability to lift up to 50 lbs. The role offers a salary range between $16.91 and $21.14 per hour and involves a multi‑line phone operation in a dynamic environment.

Qualifications

• Knowledge of facility management for safe operations.
• Ability to apply computer skills for customer registration.
• A minimum of six months related clerical/customer service experience.

Responsibilities

• Provide customer service by accessing patron information and assisting with inquiries.
• Perform facility maintenance and respond to issues.
• Negotiate patron account information and perform data entry tasks.

Skills

Knowledge of modern office methods

Skill in operating a multi‑line telephone

Interpersonal skills

Ability to operate office equipment

Physical ability to lift 50 lbs

Education

High school education

Job description

The City of Arlington is seeking a customer service representative to provide essential assistance to patrons at their facilities. Responsibilities include greeting customers, answering a multi-line phone, and performing basic clerical duties. Ideal candidates will have strong modern office skills and a minimum of six months in a related customer service position.

This position requires a high school diploma and the ability to lift up to 50 lbs. The role offers a salary range between $16.91 and $21.14 per hour and involves a multi‑line phone operation in a dynamic environment.