Patron Services & Facility Support Specialist

City of Arlington; United States; On-site; USD 25,623 - 32,029; Part time

Job summary

The City of Arlington is seeking a Customer Service Representative to provide exceptional service by greeting customers, managing inquiries, and performing facility maintenance. Candidates will need to be adept at using a variety of office equipment and should possess strong interpersonal skills.

Some college education and previous customer service experience are preferred for this position, which is vital for ensuring a safe and productive experience for facility users. The city values diversity and is an Equal Opportunity Employer.

Qualifications

• Must possess customer service skills to assist patrons effectively.
• Ability to apply computer skills for registration and record maintenance.
• Experience in cash handling and balancing accounts is required.

Responsibilities

• Provide customer service by greeting customers and answering inquiries.
• Perform facility maintenance and respond to cleanliness issues.
• Coordinate and schedule programs for patrons.

Skills

Customer service

Interpersonal skills

Organization skills

Cash handling

Bilingual (preferred)

Education

Some college plus one-year related customer service experience

Bilingual and one year of college (preferred)

Tools

Personal computer

Multi-line telephone

Cash register

Job description

The City of Arlington is seeking a Customer Service Representative to provide exceptional service by greeting customers, managing inquiries, and performing facility maintenance. Candidates will need to be adept at using a variety of office equipment and should possess strong interpersonal skills.

Some college education and previous customer service experience are preferred for this position, which is vital for ensuring a safe and productive experience for facility users. The city values diversity and is an Equal Opportunity Employer.