Patron Services Associate: Library Desk & Passport Services

Illinois; Illinois; On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Vacation accrual

Sick accrual

Parental leave

Employee Assistance Program

Job summary

The Itasca Community Library is seeking a friendly and detail-oriented Patron Services Associate to join the Patron Services Department. You will primarily serve at the Check Out Desk, warmly welcome patrons, issue library cards, check out/in materials, shelve items, resolve account issues, and assist as a Passport Acceptance agent.

Ideal candidates have paid customer service experience. Benefits include vacation and sick accrual, parental leave, and EAP.

Qualifications

• Paid customer service experience is preferred.
• High School Diploma or GED is required.

Responsibilities

• Serve at the Check Out Desk and provide superior customer service.
• Issue library cards and check out/in materials.
• Sort and shelve materials and resolve patron account issues.
• Issue license plate stickers and assist as Passport Acceptance agent.

Skills

Customer service experience

Detail-oriented

Education

High School Diploma or GED

Job description

The Itasca Community Library is seeking a friendly and detail-oriented Patron Services Associate to join the Patron Services Department. You will primarily serve at the Check Out Desk, warmly welcome patrons, issue library cards, check out/in materials, shelve items, resolve account issues, and assist as a Passport Acceptance agent.

Ideal candidates have paid customer service experience. Benefits include vacation and sick accrual, parental leave, and EAP.