Patron Services Desk Associate - Part Time

Illinois; Schaumburg (IL); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Paid Vacation Days

Paid Holidays

Paid Personal Days

Paid Sick Days

Dental Plan

Educational Assistance

457 Retirement Plan

Pet Insurance and Legal Plan

Job summary

Schaumburg Township District Library is seeking a Public Desk Assistant. This part-time role (approximately 20 hours per week) provides customer service at two public service desks, assisting patrons with information and materials, and upholding department procedures and policies.

The position requires flexibility; the schedule includes evenings and weekends. Pay ranges from $17.65 to $21.18 per hour, with benefits including paid vacation, holidays, personal days, sick days, dental, educational

Qualifications

• Bachelor’s Degree in related field or equivalent knowledge and skill
• Customer service experience is required
• Knowledge of e-material resources

Responsibilities

• Provides reference services to patrons at the public service desks
• Assists in providing technology and equipment assistance to patrons
• Handles financial transactions and maintains cash drawer
• Sets up equipment for library programs and public meetings
• Manages study room reservations for patrons
• Creates and maintains pillar displays
• Keeps apprised of Library programs, policies and procedures and building layout to assist patrons most effectively

Skills

Customer service

Knowledge of e-material resources

Education

Bachelor’s Degree or equivalent knowledge

Job description

Schaumburg Township District Library is seeking a Public Desk Assistant. This part-time role (approximately 20 hours per week) provides customer service at two public service desks, assisting patrons with information and materials, and upholding department procedures and policies.

The position requires flexibility; the schedule includes evenings and weekends. Pay ranges from $17.65 to $21.18 per hour, with benefits including paid vacation, holidays, personal days, sick days, dental, educational