Patient Support Specialist – Caring Front Desk & Growth

MultiCare Health System; Olympia (WA); On-site; USD 28,000 - 40,000; Full time

Job summary

MultiCare Capital Medical Center is seeking a friendly Patient Support Representative to welcome patients, manage front desk tasks and scheduling, and protect patient privacy under HIPAA guidelines.

The role requires clear English communication, data-entry accuracy, and the ability to work in a fast-paced clinic environment. High school diploma or GED and 1 year of experience are required.

Qualifications

• Excellent communication and people skills.
• Ability to manage scheduling and phone inquiries.
• Comfort with HIPAA and patient privacy requirements.

Responsibilities

• Greet and assist patients at the front desk.
• Manage scheduling, appointments, and telephone requests.
• Maintain accurate patient data and records according to clinic guidelines.

Skills

Communication skills

Data entry

Front desk experience

Education

High school diploma or GED

Job description

MultiCare Capital Medical Center is seeking a friendly Patient Support Representative to welcome patients, manage front desk tasks and scheduling, and protect patient privacy under HIPAA guidelines.

The role requires clear English communication, data-entry accuracy, and the ability to work in a fast-paced clinic environment. High school diploma or GED and 1 year of experience are required.