Patient-Focused Front Desk Specialist (Medical Office)

MultiCare Health System; Tacoma (WA); Hybrid; USD 26,000 - 38,000; Full time

Job summary

MultiCare Health System in Tacoma, WA is seeking a Front Desk Specialist to perform reception, registration and secretarial duties, ensuring smooth daily operations and a welcoming patient experience.

You will handle patient scheduling, billing information, charge entry and payment posting, with accuracy and discretion. This intermediate clerical role requires strong organization, attention to detail and excellent interpersonal skills.

Qualifications

• High School Diploma or equivalent preferred.
• Vocational training in medical front office desired.
• 1 year experience in related field or education/training supplement.
• Experience with CPT and ICD-9 coding preferred.

Responsibilities

• Reception, registration and secretarial functions for daily operations.
• Patient scheduling and registration processing.
• Processing billing information, charge entry and payment posting.
• Batch balancing, cash reconciliation and balancing.

Skills

Customer service

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Vocational training in medical front office

Tools

CPT coding

ICD-9 coding

Job description

MultiCare Health System in Tacoma, WA is seeking a Front Desk Specialist to perform reception, registration and secretarial duties, ensuring smooth daily operations and a welcoming patient experience.

You will handle patient scheduling, billing information, charge entry and payment posting, with accuracy and discretion. This intermediate clerical role requires strong organization, attention to detail and excellent interpersonal skills.