Patient Access Front Desk Specialist

MultiCare Health System; United States; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Generous PTO

Code Lavender

Employee Assistance Programs

Job summary

MultiCare Health System is seeking a Front Desk Specialist to support daily clinic operations, including reception, registration, scheduling, and basic billing duties. You will be the first point of contact for patients and guests, requiring excellent customer service and professional presentation.

The role requires high school or equivalent, vocational front office training, and ideally CPT/ICD-9 knowledge, with 1 year of related experience preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Vocational training in medical front office desired.
• 1 year experience in related field or education/training supplement.
• Experience with CPT and ICD-9 coding preferred.

Responsibilities

• Perform reception, registration and secretarial functions for daily operations.
• Serve as focal communication source in the unit and assist patient scheduling and billing processing.
• Maintain professional appearance and customer service standards at all times.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Vocational training in medical front office

Tools

CPT

ICD-9 coding

Job description

MultiCare Health System is seeking a Front Desk Specialist to support daily clinic operations, including reception, registration, scheduling, and basic billing duties. You will be the first point of contact for patients and guests, requiring excellent customer service and professional presentation.

The role requires high school or equivalent, vocational front office training, and ideally CPT/ICD-9 knowledge, with 1 year of related experience preferred.