Patient Services Front Desk Specialist

capitalhealth; Pennington (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Job summary

Capital Health is seeking a friendly patient-facing receptionist for the Medical Group. You will answer calls, schedule appointments, verify demographics, and greet patients in a welcoming manner while upholding privacy policies.

Responsibilities include registering patients, collecting co-pays, coordinating tests, and ensuring accurate charting. Strong communication and basic computer skills are essential; healthcare experience is preferred.

Qualifications

• High School diploma or equivalent.
• One year of receptionist/clerical healthcare experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Strong communication and interpersonal skills; basic Excel skills.

Responsibilities

• Answer telephones promptly and route calls to appropriate area.
• Schedule and cancel appointments; coordinate outpatient tests and surgeries.
• Prepare for day; review eligibility; prepare patient charts.
• Greet patients and visitors; inform about privacy policies and delays.

Skills

Medical terminology

ICD-10 & CPT codes

Communication skills

Interpersonal skills

Microsoft Office

Excel

Healthcare receptionist experience

Medical office certification (optional

Education

High School diploma

Tools

Electronic health records (EHR)

Microsoft Office Suite

Job description

Capital Health is seeking a friendly patient-facing receptionist for the Medical Group. You will answer calls, schedule appointments, verify demographics, and greet patients in a welcoming manner while upholding privacy policies.

Responsibilities include registering patients, collecting co-pays, coordinating tests, and ensuring accurate charting. Strong communication and basic computer skills are essential; healthcare experience is preferred.