Patient Support & Education Specialist

Lincare; Tampa (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Talentify in Tampa, FL is seeking a customer-focused professional to handle inbound and outbound calls, assess customer needs for products and services, and document interactions in a computerized system.

You will verify demographics, enter orders, and ensure compliance with physician directions; the role also supports ongoing training of colleagues and requires clear, courteous communication with patients and coworkers.

Qualifications

• Read and analyze patient orders.
• Comprehend pharmacy prescription terminology.
• Effectively communicate with coworkers and patients.
• Help with the training of employees.
• Calculate figures for frequency and doses dispensed.
• Apply common sense understanding to carry out oral and written instructions.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in computerized records.

Skills

Document analysis

Pharmacy terminology

Effective communication

Training others

Numerical calculations

Following instructions

Education

HS Diploma or GED

Computer data entry

Job description

Talentify in Tampa, FL is seeking a customer-focused professional to handle inbound and outbound calls, assess customer needs for products and services, and document interactions in a computerized system.

You will verify demographics, enter orders, and ensure compliance with physician directions; the role also supports ongoing training of colleagues and requires clear, courteous communication with patients and coworkers.