Patient Care Unit Coordinator - Evening Shift

Boston Medical Center, Corp.; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Boston Medical Center is seeking a Unit Coordinator for MICU A to manage clerical functions and support the clinical team. This role involves front desk duties, patient information handling, and ensuring efficient patient flow during evening shifts.

The position requires strong clerical skills, prior healthcare experience, and proficiency with Microsoft Office and hospital systems. Excellent communication and organizational abilities are essential for success in a fast-paced environment.

Qualifications

• Requires a high school education or GED.
• One to two years previous clerical experience. Healthcare setting preferred.
• Proficiency with Microsoft Office and hospital systems (SEM, IDX, SDK).
• Excellent interpersonal and organizational skills.
• Ability to communicate effectively in English.

Responsibilities

• Greets and directs patients, families, visitors and staff in a courteous, professional manner.
• Coordinates front desk/office support, handles calls, and routes inquiries promptly.
• Uses hospital systems to input and retrieve patient information, print reports and schedule appointments.
• Responds to patient calls and follow-ups, coordinating with clinical staff as needed.
• Maintains unit communication tools and supports patient admission, discharge and transport processes.

Skills

Customer service

Clerical skills

Telephone skills

English communication

Medical terminology

Education

High school diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

Boston Medical Center is seeking a Unit Coordinator for MICU A to manage clerical functions and support the clinical team. This role involves front desk duties, patient information handling, and ensuring efficient patient flow during evening shifts.

The position requires strong clerical skills, prior healthcare experience, and proficiency with Microsoft Office and hospital systems. Excellent communication and organizational abilities are essential for success in a fast-paced environment.