Patient Services Unit Clerk

Yale NewHaven Health; New Haven (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Yale NewHaven Health in New Haven, CT is seeking a friendly unit clerk/receptionist to greet patients and visitors, manage appointments, and perform general clerical duties to support clinical staff.

Responsibilities include scheduling patient appointments, handling mail and messages, maintaining records, and ensuring a clean, safe work environment while upholding patients’ rights and professional relations with staff and customers.

Qualifications

• HS diploma or GED required.
• 1–2 years administrative clerical experience, preferably in patient care.
• Experience with medical scheduling and front desk tasks is a plus.

Responsibilities

• Greets patients and visitors in a courteous, professional manner.
• Performs unit clerical tasks: mail, messages, record-keeping, typing, and filing.
• Schedules patient appointments in coordination with clinical staff.
• Maintains a clean, safe, organized clerical area.
• Respects patients' rights and maintains professional relations with staff and patients.
• Assists with supplies and inventory levels and supports emergency procedures.

Skills

Reception and front desk

Customer service

Clerical tasks

Communication

Professionalism

Education

High School Diploma or GED

Tools

Computer usage

Job description

Yale NewHaven Health in New Haven, CT is seeking a friendly unit clerk/receptionist to greet patients and visitors, manage appointments, and perform general clerical duties to support clinical staff.

Responsibilities include scheduling patient appointments, handling mail and messages, maintaining records, and ensuring a clean, safe work environment while upholding patients’ rights and professional relations with staff and customers.