Unit Administrative Assistant, Patient Services

Yale NewHaven Health; New Haven (CT); On-site; USD 36,000 - 54,000; Full time

Job summary

Yale NewHaven Health is seeking a friendly unit clerk/receptionist to greet patients, manage appointment schedules, and support department clerical tasks in a patient-centered environment.

The role emphasizes professional interactions, accuracy in record-keeping, inventory support, and readiness for emergencies. Requires 1–2 years clerical experience or internal experience; minimum high school diploma.

Qualifications

• High School diploma or GED required.
• 1–2 years administrative clerical experience preferably in a patient care environment or internal experience covering Business Associate/ Unit Associate responsibilities.
• Prior computer usage strongly preferred.

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors and others.
• Performs unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• Schedules patient appointments in coordination with clinical staff.
• Interacts professionally with patients, staff, physicians and offices.
• Maintains safe, clean, organized environment in all clerical areas.
• Respects patients' rights at all times.
• Assists in maintaining supplies at appropriate inventory levels.
• Performs efficiently in emergency situations as directed.
• Seeks information or help from administrators or resource people.

Skills

Reception

Patient interaction

Scheduling

Clerical skills

Communication

Education

High School diploma or GED

Job description

Yale NewHaven Health is seeking a friendly unit clerk/receptionist to greet patients, manage appointment schedules, and support department clerical tasks in a patient-centered environment.

The role emphasizes professional interactions, accuracy in record-keeping, inventory support, and readiness for emergencies. Requires 1–2 years clerical experience or internal experience; minimum high school diploma.