Care Unit Administrative Coordinator

Yale NewHaven Health; New Haven (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

Yale NewHaven Health operates a patient-focused environment where a Unit Clerk greets patients and visitors, coordinates appointments with clinical staff, and supports essential clerical tasks. The role emphasizes accuracy, courtesy, and teamwork while maintaining orderly front-line operations.

Responsibilities include mail handling, filing, record-keeping, and professional interactions with patients, staff, and physicians. A high school diploma and 1–2 years of clerical experience are preferred.

Qualifications

• High School Diploma or GED required.
• 1–2 years of administrative clerical experience, preferably in patient care.
• Current experience with YNHHS internal roles is a plus.

Responsibilities

• Acts as receptionist, greeting patients and visitors.
• Performs unit clerical tasks including mailing, messages, record-keeping, typing and filing.
• Handles patient appointment system and schedules with clinical staff.
• Interacts professionally with patients, hospital staff, physicians and office staff.
• Maintains a clean, safe, and organized clerical environment.
• Respects patients' rights as identified by the institution.
• Assists with supplies, ordering and inventory maintenance.
• Performs efficiently in emergency situations as directed.
• Seeks information or assistance from administrators or resources as needed.

Skills

Reception duties

Patient interaction

Clerical skills

Education

High School Diploma or GED

Tools

Typing

Filing

Job description

Yale NewHaven Health operates a patient-focused environment where a Unit Clerk greets patients and visitors, coordinates appointments with clinical staff, and supports essential clerical tasks. The role emphasizes accuracy, courtesy, and teamwork while maintaining orderly front-line operations.

Responsibilities include mail handling, filing, record-keeping, and professional interactions with patients, staff, and physicians. A high school diploma and 1–2 years of clerical experience are preferred.