Patient Services Unit Clerk

Yale NewHaven Health; New Haven (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Yale NewHaven Health is seeking a friendly receptionist/unit clerk to support the department with clerical tasks and patient scheduling. You will greet patients, manage messages, and coordinate with clinical staff to schedule appointments while preserving a courteous hospital environment.

The role emphasizes accuracy, professionalism, and adherence to patient rights, with responsibilities spanning mail, filing, and inventory coordination as required.

Qualifications

• Minimum high school diploma or GED required.
• One to two years of administrative clerical experience preferred, especially in a patient care setting.
• Basic computer skills and familiarity with office equipment are expected.

Responsibilities

• Acts as receptionist, greeting patients and visitors in a courteous manner.
• Performs unit clerical tasks: mailing, messages, record-keeping, typing and filing.
• Schedules patient appointments in coordination with clinical staff.
• Maintains clean and safe clerical environments and supports patient rights.
• Assists with supplies, ordering, errands, and emergency procedures as needed.

Skills

Receptionist

Clerical work

Patient interaction

Education

High School Diploma or GED

Tools

Computer usage

Job description

Yale NewHaven Health is seeking a friendly receptionist/unit clerk to support the department with clerical tasks and patient scheduling. You will greet patients, manage messages, and coordinate with clinical staff to schedule appointments while preserving a courteous hospital environment.

The role emphasizes accuracy, professionalism, and adherence to patient rights, with responsibilities spanning mail, filing, and inventory coordination as required.