Clinical Unit Clerk & Receptionist

Yale NewHaven Health; New Haven (CT); On-site; USD 35,000 - 52,000; Full time

Job summary

Yale NewHaven Health is seeking a receptionist/unit clerk to support the department with clerical duties and patient interactions. The role involves greeting patients and visitors, coordinating mail and messages, and scheduling patient appointments with clinical staff.

The position emphasizes professional communication, accurate record-keeping, and maintaining a clean, safe clerical workspace while upholding patients' rights and providing strong front-desk service.

Qualifications

• Minimum High School Diploma or equivalent GED is required.
• One to Two years administrative clerical experience preferably in a patient care environment.
• Prior computer usage strongly preferred.

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors and others.
• Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• Handles patient appointment system and coordinates with clinical staff.
• Interacts with patients, hospital staff, physicians and their office staff in a courteous, professional manner.
• Maintains a safe, clean, and organized clerical area.
• Respects patients' rights at all times and supports information/in-service activities.

Education

High School Diploma or GED

Job description

Yale NewHaven Health is seeking a receptionist/unit clerk to support the department with clerical duties and patient interactions. The role involves greeting patients and visitors, coordinating mail and messages, and scheduling patient appointments with clinical staff.

The position emphasizes professional communication, accurate record-keeping, and maintaining a clean, safe clerical workspace while upholding patients' rights and providing strong front-desk service.