Night Shift Patient Services Lead – Phlebotomy

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Sonora Quest Laboratories in Phoenix, Arizona is looking for a qualified Phlebotomy Supervisor responsible for overseeing department operations. This role includes mentoring staff, ensuring quality improvement, and managing schedules while maintaining compliance with regulatory requirements.

The ideal candidate will have at least two years of experience in phlebotomy and demonstrate strong leadership and communication skills. This position focuses on customer service and aims to improve operational efficiency in the laboratory.

Qualifications

• Minimum of two years’ experience in phlebotomy/test management.
• Ability to perform complex problem-solving.
• Placement in Mobile/Long Term Care requires ADHS Fingerprinting Certification.

Responsibilities

• Serve as a liaison between departments and communicate effectively.
• Ensure compliance with training and quality improvement processes.
• Manage staff schedules and daily operations of the department.

Skills

Leadership skills

Advanced computer skills

Excellent customer service

Effective communication

Knowledge of regulatory requirements

Education

High school diploma or equivalent

Job description

Sonora Quest Laboratories in Phoenix, Arizona is looking for a qualified Phlebotomy Supervisor responsible for overseeing department operations. This role includes mentoring staff, ensuring quality improvement, and managing schedules while maintaining compliance with regulatory requirements.

The ideal candidate will have at least two years of experience in phlebotomy and demonstrate strong leadership and communication skills. This position focuses on customer service and aims to improve operational efficiency in the laboratory.