Phlebotomy Team Lead & Quality Coach

Banner Health; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Sonora Quest Laboratories/Laboratory Sciences of Arizona in Mesa, AZ seeks a Phlebotomy Manager to lead the department and act as a liaison among staff, patients, and management. Responsibilities include ensuring quality, regulatory compliance, and efficient workflows.

The role emphasizes coaching staff, managing schedules, and driving performance improvements while maintaining patient-centered care and safety standards.

Qualifications

• High school diploma or equivalent; two years in clinical lab phlebotomy/test management.
• Strong leadership, communication, and interpersonal skills.
• Ability to perform complex problem solving and work under regulatory requirements.

Responsibilities

• Oversee daily department operations and staff scheduling.
• Mentor phlebotomists and junior staff; oversee training and performance evaluations.
• Ensure quality, safety, and compliance with regulatory agencies.

Skills

Phlebotomy knowledge

Leadership

Communication

Education

High school diploma

Associates degree or equivalent

National phlebotomy certification

Job description

Sonora Quest Laboratories/Laboratory Sciences of Arizona in Mesa, AZ seeks a Phlebotomy Manager to lead the department and act as a liaison among staff, patients, and management. Responsibilities include ensuring quality, regulatory compliance, and efficient workflows.

The role emphasizes coaching staff, managing schedules, and driving performance improvements while maintaining patient-centered care and safety standards.