Patient Services Team Lead - Phlebotomy & Care Leadership

Sonora Quest Laboratories / Laboratory Sciences of Arizona; Tempe (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

Sonora Quest Laboratories / Laboratory Sciences of Arizona in Tempe, AZ seeks a skilled phlebotomist to support patient services at the Tempe service center. The role emphasizes accurate specimen collection, strong customer service, and collaboration with the PSC team.

Two years of clinical laboratory experience in phlebotomy/test management is preferred, with a focus on compliant procedures and effective communication within a busy health-care environment.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in phlebotomy/test management in a clinical laboratory.
• Strong problem solving and leadership abilities.
• Effective written and verbal communication skills.
• Advanced computer skills and attention to regulatory/compliance requirements.

Responsibilities

• Serve as initial resource and liaison between staff, other departments and Patient Services management.
• Assist and report to area Supervisor; handle technical/administrative tasks with competency.
• Support patient-focused service while ensuring regulatory compliance.

Skills

Phlebotomy

Customer service

Leadership

Communication

Interpersonal skills

Computer skills

Education

High school diploma

Job description

Sonora Quest Laboratories / Laboratory Sciences of Arizona in Tempe, AZ seeks a skilled phlebotomist to support patient services at the Tempe service center. The role emphasizes accurate specimen collection, strong customer service, and collaboration with the PSC team.

Two years of clinical laboratory experience in phlebotomy/test management is preferred, with a focus on compliant procedures and effective communication within a busy health-care environment.