Patient Services Team Lead: Phlebotomy & Operations

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Tempe (AZ); On-site; USD 22,000 - 32,000; Full time

Job summary

Sonora Quest Laboratories/ Laboratory Sciences of Arizona in Tempe, AZ seeks a skilled phlebotomist to support patient services and department operations. The role focuses on phlebotomy, test management, and patient care within a regulated clinical lab setting.

The position requires two years of laboratory phlebotomy experience, strong communication, and advanced computer skills. Promotion potential and departmental collaboration enhance professional growth in a challenging healthcare

Qualifications

• High school diploma or equivalent required.
• Two years of phlebotomy/test management lab experience.
• Strong problem-solving and leadership abilities.
• Effective written and oral communication.
• Advanced computer skills; regulatory/compliance knowledge.
• Excellent customer service and interpersonal skills.
• ADHS fingerprinting certification if Mobile/Long Term Care placement.
• Driver's license and auto insurance eligibility may be required.

Responsibilities

• Act as initial resource and liaison between staff and management.
• Assist, resolve, and report to the supervisor.
• Perform technical or administrative work at an advanced level of competency.
• Contribute to patient/process quality improvement while ensuring regulatory compliance.

Skills

Phlebotomy

Leadership

Customer Service

Communication

Regulatory knowledge

Computer skills

Problem solving

Education

High school diploma or equivalent

ADHS Fingerprinting Certification

Associates degree

Tools

Lab Information System (LIS)

Healthcare IT systems

Diagnostic equipment

Job description

Sonora Quest Laboratories/ Laboratory Sciences of Arizona in Tempe, AZ seeks a skilled phlebotomist to support patient services and department operations. The role focuses on phlebotomy, test management, and patient care within a regulated clinical lab setting.

The position requires two years of laboratory phlebotomy experience, strong communication, and advanced computer skills. Promotion potential and departmental collaboration enhance professional growth in a challenging healthcare