Phlebotomy & Patient Services Team Lead

Laboratory Sciences of Arizona; Surprise (AZ); On-site; USD 60,000 - 82,000; Full time

Job summary

Laboratory Sciences of Arizona (Sonora Quest Laboratories) in Surprise, AZ is seeking a department leader for the phlebotomy area. The role serves as liaison between staff, other departments and Patient Services management, ensuring compliance and quality throughout daily operations.

You will coach phlebotomists, manage schedules, participate in hiring, and drive process improvements while maintaining regulatory standards and patient-first service.

Qualifications

• Education consistent with a high school diploma or equivalent.
• Two years’ experience in clinical laboratory phlebotomy/test management area.

Responsibilities

• Act as initial resource and liaison between staff and management.
• Oversee daily department operations and staff scheduling.
• Coach and mentor phlebotomists and ancillary staff.
• Participate in employee hiring and performance reviews.
• Ensure adherence to licensing and governing agencies.

Skills

Phlebotomy

Leadership

Regulatory compliance

Quality improvement

Communication

Advanced computer skills

Education

High school diploma

Associate degree

Tools

None

Job description

Laboratory Sciences of Arizona (Sonora Quest Laboratories) in Surprise, AZ is seeking a department leader for the phlebotomy area. The role serves as liaison between staff, other departments and Patient Services management, ensuring compliance and quality throughout daily operations.

You will coach phlebotomists, manage schedules, participate in hiring, and drive process improvements while maintaining regulatory standards and patient-first service.