Patient Services Specialist: Welcoming Registration

Summit Medical Group; Oakland (NJ); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

CityMD is seeking a Patient Service Representative to warmly welcome incoming patients, register them, and coordinate with the team to ensure timely service. You will respond to questions with urgency and kindness, handling all paperwork related to patient registration.

The role requires a high school diploma or GED and experience in fast-paced service. Strong communication, data entry skills, and teamwork are essential for success at CityMD.

Formación

• High school diploma or GED required.
• Experience in high-volume/high-intensity service desirable.
• Excellent verbal, written and interpersonal communication.
• Detail-oriented and a team player.
• Computer proficiency and 55 wpm keyboarding.
• Flexible/adaptable in evolving environment.
• Passion for helping others in healthcare.
• Ability to interact with physicians, patients and staff.
• Bilingual language skills required or preferred by location.

Responsabilidades

• Greeting and welcoming patients.
• Organizing and coordinating patient in-take and other appointments.
• Accurately enters/updates patient information in system.
• Assisting patients with completion of paperwork when necessary.
• Scanning, updating and filing medical records.
• Answering phone calls, questions, etc. in a prompt and polite manner.
• Processing medical insurance information, verifying patient eligibility and addressing questions about insurance (liaise with Billing).
• Handling cash and co-payments accurately and responsibly.
• Providing outstanding customer service to every patient.
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Conocimientos

Customer service

Communication

Team player

Bilingual

Educación

High School Diploma or GED

Descripción del empleo

CityMD is seeking a Patient Service Representative to warmly welcome incoming patients, register them, and coordinate with the team to ensure timely service. You will respond to questions with urgency and kindness, handling all paperwork related to patient registration.

The role requires a high school diploma or GED and experience in fast-paced service. Strong communication, data entry skills, and teamwork are essential for success at CityMD.