Patient Service Specialist — Welcoming & Registering Patients

Talentify; Wall Township (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

CityMD is seeking a Patient Service Representative to welcome patients, register them, coordinate with the team, and provide timely turnaround. You will handle inquiries professionally, both by phone and in person, and manage patient paperwork.

Ideal candidates have a high school degree, strong communication skills, and experience in fast-paced service. Bilingual skills may be required depending on site; pay rate is $18.25 per hour and employment is full-time.

Qualifications

• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and keyboarding ~55 wpm.
• Flexible/adaptable in a evolving environment.
• Passion for helping others in a healthcare setting.
• Able to interact effectively with physicians, patients, and staff.
• Bilingual skills may be required depending on site location.

Responsibilities

• Greeting and welcoming patients.
• Organizing and coordinating patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with paperwork as needed.
• Scan and file medical records.
• Answer phone calls and questions promptly.
• Process insurance information and verify eligibility.
• Handle cash and co-payments accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of wait times and inquiries.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Typing 55 wpm

Adaptability

Bilingual

Education

High School Degree or GED

Job description

CityMD is seeking a Patient Service Representative to welcome patients, register them, coordinate with the team, and provide timely turnaround. You will handle inquiries professionally, both by phone and in person, and manage patient paperwork.

Ideal candidates have a high school degree, strong communication skills, and experience in fast-paced service. Bilingual skills may be required depending on site; pay rate is $18.25 per hour and employment is full-time.