Patient Services Specialist - Scheduling & Registration

Boston Medical Center; Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare in Baltimore, MD, seeks a clerical associate to support practice operations across patient access and scheduling. You will manage calls, registrations, data entry, and co-pay collections, delivering courteous service and accurate information.

Responsibilities include checking in patients, verifying insurance, routing messages, coordinating referrals, and assisting with MyChart registrations.

Qualifications

• High School diploma or GED required.
• At least 6 months of related clerical experience preferred.
• Knowledge of medical terminology helpful.
• Strong written and verbal communication skills.

Responsibilities

• Screen visitors and handle incoming calls.
• Schedule and register patient appointments; perform data entry.
• Verify insurance information and obtain referrals as needed.
• Assist patients with MyChart registration and portal use.
• Manage high volume of telephone calls and messages.

Skills

Customer service

Medical terminology

Written communication

Oral communication

Arithmetic

Time management

Multitasking

Education

High School diploma or GED

Tools

EPIC

MyChart

Job description

GBMC HealthCare in Baltimore, MD, seeks a clerical associate to support practice operations across patient access and scheduling. You will manage calls, registrations, data entry, and co-pay collections, delivering courteous service and accurate information.

Responsibilities include checking in patients, verifying insurance, routing messages, coordinating referrals, and assisting with MyChart registrations.