Patient Services Specialist: Scheduling & Payments

CEDARS-SINAI; Torrance (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Cedars-Sinai is seeking a Patient Service Representative to support patient relations and administrative tasks in a busy outpatient setting. The role emphasizes accurate telephone communication, scheduling, registration, and secure handling of payments and insurance data.

The incumbent will contribute to overall patient satisfaction by navigating services within the Cedars Sinai Medical Network, maintaining demographics, facilitating referrals, and supporting workflow improvements in a

Qualifications

• Experience in outpatient medical office setting preferred.
• Excellent communication and interpersonal skills.
• Ability to verify patient demographics and insurance information.

Responsibilities

• Provide outstanding customer service during patient intake and scheduling.
• Greet patients, resolve issues, and coordinate with multi-specialty teams.
• Check-in/out patients, collect co-pays, issue receipts, and reconcile payments.

Skills

Customer service

Telephone handling

Patient registration

Payment collection

Education

High school diploma or GED

Job description

Cedars-Sinai is seeking a Patient Service Representative to support patient relations and administrative tasks in a busy outpatient setting. The role emphasizes accurate telephone communication, scheduling, registration, and secure handling of payments and insurance data.

The incumbent will contribute to overall patient satisfaction by navigating services within the Cedars Sinai Medical Network, maintaining demographics, facilitating referrals, and supporting workflow improvements in a