Patient Services Specialist I: Front Desk & Scheduling

Baylor Scott & White Health; McKinney (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match up to 5%

Tuition Reimbursement

PTO accrual starting Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in and check-out, scheduling, insurance verification, and phone coverage to ensure high-quality, patient-centered care.

Responsibilities include registering patients, collecting insurance information, posting payments, and directing patients to appropriate waiting areas while maintaining excellent data entry accuracy in a

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

Responsibilities

• Assist with patient duties including check-in, check-out, scheduling, insurance verification, and answering phones.
• Arrange follow-up visits and referral appointments.
• Register patients by collecting and verifying insurance information and entering changes.
• Process payments for physician/clinic services and post charges.
• Provide patient information to patients or approved entities and respond to routine inquiries.
• Direct visitors and maintain courteous communication in a fast-paced setting.

Skills

Bilingual Spanish/English

Customer Service

Data Entry

Telephone etiquette

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in and check-out, scheduling, insurance verification, and phone coverage to ensure high-quality, patient-centered care.

Responsibilities include registering patients, collecting insurance information, posting payments, and directing patients to appropriate waiting areas while maintaining excellent data entry accuracy in a