Patient Services Specialist, Practice Assistant II

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 23,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Plymouth, MA is seeking an Administrative Assistant to support ambulatory practice operations. You will handle patient check-in, scheduling, demographic data entry and billing-related tasks to ensure accurate and timely processing.

Role requires 1–3 years experience, strong computer skills and excellent communication. This is an on-site position in a fast-paced clinical setting with emphasis on service quality and patient privacy.

Qualifications

• High school diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 1-3 years related work experience required.
• Experience with computer systems including MS Office.

Responsibilities

• Greet patients and visitors, providing courteous service and privacy.
• Check in, registration, scheduling, demographic/fiscal data entry.
• Collect co-payments and verify referrals.
• Monitor patient flow and liaise with staff to ensure smooth operations.

Skills

Customer service

Written communications

Oral communications

Team work

Computer literacy

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Plymouth, MA is seeking an Administrative Assistant to support ambulatory practice operations. You will handle patient check-in, scheduling, demographic data entry and billing-related tasks to ensure accurate and timely processing.

Role requires 1–3 years experience, strong computer skills and excellent communication. This is an on-site position in a fast-paced clinical setting with emphasis on service quality and patient privacy.