Medical Receptionist & Patient Services Coordinator

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 25,000 - 44,000; Full time

Job summary

Beth Israel Lahey Health in Plymouth, MA, is seeking a friendly receptionist to join our front desk team. You will greet patients, collect demographics, insurance details, and co-pays, and support clinical staff by maintaining accurate records and schedules.

This full-time role requires strong communication, basic computer skills, familiarity with medical terminology, and the ability to work independently in a fast-paced hospital setting at Cordage Park & Pinehills locations.

Qualifications

• Knowledge of medical terminology.
• Strong interpersonal and written communication skills.
• Two years of secretarial/clerical/billing experience.

Responsibilities

• Serve as front line receptionist and greet patients and families.
• Obtain demographics, insurance and physician information.
• Prepare and maintain patient records.
• Collect co-pay and/or deductibles.
• Schedule appointments and maintain full schedules.

Skills

Interpersonal skills

Communication skills

Medical terminology

Problem-solving

Keyboarding 30 wpm

Basic computer skills

Education

Medical Assistant/Secretary training

Tools

Meditech

Hospital registration system

Job description

Beth Israel Lahey Health in Plymouth, MA, is seeking a friendly receptionist to join our front desk team. You will greet patients, collect demographics, insurance details, and co-pays, and support clinical staff by maintaining accurate records and schedules.

This full-time role requires strong communication, basic computer skills, familiarity with medical terminology, and the ability to work independently in a fast-paced hospital setting at Cordage Park & Pinehills locations.