Patient Care Assistant II: Front Desk & Billing Support

Beth Israel Lahey Health; Haverhill (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts seeks a Patient Access professional to support ambulatory practice operations. The role reports to the Practice Manager or Ambulatory Practice Coordinator and collaborates with physicians, nurses and staff to deliver high-quality patient service.

Essential duties include greeting patients, registering, scheduling, verifying demographics, collecting co-pays and entering referrals, while helping to maintain smooth workflow and accurate information across

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Performs check in, registration, scheduling, verification of demographic data and co-pay collection.
• Schedules, reschedules, and cancels appointments and enters referrals.
• Monitors flow and acts as liaison to ensure optimal service delivery.
• Facilitates billing functions and may participate in small projects under supervision.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant certificate

Tools

Computer systems

Microsoft Office

Job description

Beth Israel Lahey Health in Massachusetts seeks a Patient Access professional to support ambulatory practice operations. The role reports to the Practice Manager or Ambulatory Practice Coordinator and collaborates with physicians, nurses and staff to deliver high-quality patient service.

Essential duties include greeting patients, registering, scheduling, verifying demographics, collecting co-pays and entering referrals, while helping to maintain smooth workflow and accurate information across