Patient Access Specialist II

Beth Israel Lahey Health, Inc.; Wayland (MA); On-site; USD 28,929 - 38,930; Full time

Job summary

Beth Israel Lahey Health, Inc. is looking for a full-time Practice Assistant II in Wayland. This role focuses on delivering high-quality service to patients and supporting practice operations. Ideal candidates will have 1-3 years of related experience and customer service skills.

The position requires handling patient check-ins, scheduling, and facilitating communication between patients and practice staff. A High School diploma is necessary, and a medical admin certification is preferred.

The pay range is $21.00 - $28.26 per hour. Join our caring team and make a difference!

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems, including web-based applications.

Responsibilities

• Greets patients and visitors courteously.
• Performs check-in, registration, and scheduling.
• Facilitates timely patient flow and problem-solving.

Skills

Customer Service

Written Communications

Oral Communications

Team Work

Education

High School diploma or GED

Certificate 1 Medical Admin Assistant Cert

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Beth Israel Lahey Health, Inc. is looking for a full-time Practice Assistant II in Wayland. This role focuses on delivering high-quality service to patients and supporting practice operations. Ideal candidates will have 1-3 years of related experience and customer service skills.

The position requires handling patient check-ins, scheduling, and facilitating communication between patients and practice staff. A High School diploma is necessary, and a medical admin certification is preferred.

The pay range is $21.00 - $28.26 per hour. Join our caring team and make a difference!