Patient Services Specialist – Night Shift Scheduling

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 26,000 - 38,000; Part time

Job summary

Penn Medicine is a leading academic medical center seeking a patient access professional for scheduling, registration, and insurance verification. You will coordinate screenings, tests, and outpatient services, ensuring accurate financial clearance and clear communication with patients and departments.

Responsibilities include handling calls, assisting with billing questions, and using the EMR to document orders and referrals. 0.5 FTE night shift, weekend/holiday rotations may apply.

Qualifications

• High School diploma or GED required.
• At least 1 year of clerical, customer service, or admin support experience.
• Proficiency with basic computer keyboarding and office equipment.
• Regional roles may require a valid driver's license and travel.

Responsibilities

• Provides complete patient scheduling, registration, and insurance verification.
• Coordinates testing and related outpatient services across settings.
• Handles patient inquiries, collects payments, and reviews financial obligations.
• Verifies coverage and processes referrals and orders in the EMR.

Skills

Customer service

Clerical work

Keyboarding

EMR familiarity

Education

High School Diploma or GED

Tools

Epic EMR

Job description

Penn Medicine is a leading academic medical center seeking a patient access professional for scheduling, registration, and insurance verification. You will coordinate screenings, tests, and outpatient services, ensuring accurate financial clearance and clear communication with patients and departments.

Responsibilities include handling calls, assisting with billing questions, and using the EMR to document orders and referrals. 0.5 FTE night shift, weekend/holiday rotations may apply.