Patient Services Specialist — Multisite Front Desk & Billing

Waco Family Medicine; Waco (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Waco Family Medicine seeks an Admin/Clerical professional for the Womens Health Center in Waco, TX. Responsibilities include patient registration, handling charges and receipts, answering phones, scheduling, and multi-tasking in a fast-paced environment.

Requirements include a High School Diploma or equivalent, one year of customer service, and healthcare experience preferred. Bilingual English/Spanish is a plus. Travel to other clinics may be required.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• Healthcare experience preferred.
• At least one year’s customer service experience required.
• Proficient in Microsoft Office; strong written and verbal communication.

Responsibilities

• Patient registration
• Collect current and overdue service charges, and printing receipt
• Secure a daily cash box
• Reconcile daily charges and receipts
• Answer phones, taking and forwarding messages and scheduling appointments
• Ability to multitask and work in a fast paced environment
• Verify patient insurance information
• Use multi line phone system
• Travel to other clinics to cover shifts as required
• Operate office equipment (fax, printer, scanner)
• Follow policies and procedures as outlined in the employee handbook
• Other duties as assigned by supervisor

Skills

Communication skills

Customer service

Microsoft Office

Bilingual English/Spanish (preferred)

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Waco Family Medicine seeks an Admin/Clerical professional for the Womens Health Center in Waco, TX. Responsibilities include patient registration, handling charges and receipts, answering phones, scheduling, and multi-tasking in a fast-paced environment.

Requirements include a High School Diploma or equivalent, one year of customer service, and healthcare experience preferred. Bilingual English/Spanish is a plus. Travel to other clinics may be required.