Patient Services & Insurance Verifier

Waco Family Medicine; Waco (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Waco Family Medicine in Waco, TX is seeking a front desk receptionist to support patient registration, collect charges, print receipts, and handle daily cash reconciliation. The role requires multi-line phone handling, scheduling appointments, and verifying insurance information.

The ideal candidate will have high school diploma, customer service experience, and strong communication skills. Bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or equivalent required.
• Healthcare experience preferred.
• At least one year customer service experience required.

Responsibilities

• Register patients and collect current/overdue service charges.
• Print receipts and secure daily cash box; reconcile daily charges/receipts.
• Answer phones, schedule appointments, and forward messages.
• Verify patient insurance information prior to service.
• Travel to other clinics to cover shifts as required.

Skills

Communication skills

Customer service

AIDET communication

Bilingual English/Spanish

Detail oriented

Patient focused

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Office equipment (fax, printer, scanner)

Job description

Waco Family Medicine in Waco, TX is seeking a front desk receptionist to support patient registration, collect charges, print receipts, and handle daily cash reconciliation. The role requires multi-line phone handling, scheduling appointments, and verifying insurance information.

The ideal candidate will have high school diploma, customer service experience, and strong communication skills. Bilingual English/Spanish is a plus.