Patient Services Front Desk & Insurance Coordinator

Waco Family Medicine; Waco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Waco Family Medicine in Waco, TX, is seeking an entry-level Administrative Clerk at the 18th Clinic. You will handle patient registration, scheduling, and front desk duties in a fast-paced environment.

Ideal candidates have a High School Diploma and at least one year of customer service experience. Healthcare experience and bilingual English/Spanish skills are a plus but not required.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• Healthcare experience preferred. At least one year’s customer service experience required.
• Bilingual in English/Spanish preferred, not required.

Responsibilities

• Patient registration
• collect current and overdue service charges, and printing receipt
• secure a daily cash box
• reconcile daily charges and receipts
• Answer phones, taking and forwarding messages and scheduling appointments
• Ability to mulitask and work in a fast paced environment
• Ability to verify patient insurance information
• Ability to use multi line phone system
• Ability to travel to other clinics to cover shifts as required
• Ability to operate office equipment (fax, printer, scanner)
• Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook
• Other duties as assigned by supervisor

Skills

Microsoft Office

Excel

Word

PowerPoint

AIDET communication

Customer service

Bilingual English/Spanish (preferred)

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Phone system

Job description

Waco Family Medicine in Waco, TX, is seeking an entry-level Administrative Clerk at the 18th Clinic. You will handle patient registration, scheduling, and front desk duties in a fast-paced environment.

Ideal candidates have a High School Diploma and at least one year of customer service experience. Healthcare experience and bilingual English/Spanish skills are a plus but not required.