Patient Services Specialist II — In-Office Front Desk

Kennedy Medical Group, Practice, PC; Washington Township (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical (including prescription)

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Tuition assistance

Job summary

Jefferson Health is seeking a Patient Services Associate II for the Sewell office, primarily in-office with occasional travel to Stratford, Deptford and Cherry Hill. This role follows a Monday–Friday schedule with a rotating schedule based on the number of clinicians, and may include one evening shift per week.

In this role you will greet patients and visitors, process arrivals and departures via EPIC, obtain pre-certifications, verify insurance and demographics, and support an efficient patient

Qualifications

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to process and interpret data.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Communication skills

Multitasking

Data interpretation

Education

HS Diploma or equivalent

Job description

Jefferson Health is seeking a Patient Services Associate II for the Sewell office, primarily in-office with occasional travel to Stratford, Deptford and Cherry Hill. This role follows a Monday–Friday schedule with a rotating schedule based on the number of clinicians, and may include one evening shift per week.

In this role you will greet patients and visitors, process arrivals and departures via EPIC, obtain pre-certifications, verify insurance and demographics, and support an efficient patient