Patient Services Associate II | Full-Time Day Shift

Jefferson Health; Delran Township (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Jefferson Health in Delran, NJ is seeking a Patient Services Associate II for Delran Primary Care. This full-time day position processes patient arrivals and departures, assists with scheduling via EPIC, and ensures a smooth patient flow in a busy primary care practice.

You will obtain pre-certifications/pre-authorizations, verify insurance and demographics, greet patients professionally, maintain HIPAA compliance, and support a positive Jefferson Experience for every visitor.

Qualifications

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Adheres to HIPAA privacy and security requirements.

Responsibilities

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.
• Other duties as requested or assigned.

Education

HS Diploma or equivalent

Job description

Jefferson Health in Delran, NJ is seeking a Patient Services Associate II for Delran Primary Care. This full-time day position processes patient arrivals and departures, assists with scheduling via EPIC, and ensures a smooth patient flow in a busy primary care practice.

You will obtain pre-certifications/pre-authorizations, verify insurance and demographics, greet patients professionally, maintain HIPAA compliance, and support a positive Jefferson Experience for every visitor.