Patient Services Specialist II (In-Office, EPIC)

Jefferson Health; King of Prussia (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Retirement plan

Tuition assistance

Job summary

Jefferson Health in King of Prussia is seeking a Patient Services Associate II for a full-time, daytime schedule. The role handles check-in/check-out, scheduling, pre-certifications, and patient data verification, supporting a smooth patient flow.

Work is in office Monday–Friday, with occasional travel to another MSS office for coverage. The PSA II emphasizes HIPAA compliance and courteous patient interactions to uphold the Jefferson Experience.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and visitors.
• Ability to multi-task and manage time-sensitive workload.

Responsibilities

• Process check in and check out, scheduling via EPIC.
• Obtain pre certifications/pre authorizations for procedures.
• Greet patients and maintain HIPAA privacy and security.
• Escalate patient or provider concerns as appropriate.

Skills

Customer service

Communication

Data interpretation

Multi-tasking

Education

High School Diploma or equivalent

Tools

EPIC Systems

Job description

Jefferson Health in King of Prussia is seeking a Patient Services Associate II for a full-time, daytime schedule. The role handles check-in/check-out, scheduling, pre-certifications, and patient data verification, supporting a smooth patient flow.

Work is in office Monday–Friday, with occasional travel to another MSS office for coverage. The PSA II emphasizes HIPAA compliance and courteous patient interactions to uphold the Jefferson Experience.