Patient Services Specialist II — Impactful Clinic Support

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

The Adult Medicine Clinic at Harborview, part of UW Medicine, seeks a Patient Services Specialist 2 to support staff, providers and patients with communications, scheduling, and information gathering.

This full-time, on-site role in Seattle offers day shifts, Monday–Friday, and a benefits package; pay ranges from $21.82 to $29.41 per hour.

Minimum requirements include a high school diploma and one year of healthcare, administrative, or customer service experience.

Qualifications

• High school graduation or equivalent
• 1 year of healthcare, administrative, or customer service experience
• Equivalent education/experience may substitute for minimum qualifications

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Phone handling

Scheduling

Data collection

Education

High school diploma or equivalent

Job description

The Adult Medicine Clinic at Harborview, part of UW Medicine, seeks a Patient Services Specialist 2 to support staff, providers and patients with communications, scheduling, and information gathering.

This full-time, on-site role in Seattle offers day shifts, Monday–Friday, and a benefits package; pay ranges from $21.82 to $29.41 per hour.

Minimum requirements include a high school diploma and one year of healthcare, administrative, or customer service experience.