Patient Services Specialist (Mon–Fri) Seattle

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); On-site; USD 34,000 - 48,000; Full time

Job summary

Fred Hutchinson Cancer Center in Seattle is seeking a Patient Services Representative to serve as the primary contact for patients, families and caregivers, handling check-in and front-desk duties.

You will greet patients, gather paperwork, triage questions, and support clinical staff while maintaining accuracy of demographic, clinical and financial information.

This full-time role offers consistent weekday hours at UWMC-Northwest with a comprehensive benefits package and paid time off.

Qualifications

• Six months to one year of customer service experience.
• Experience in a fast-paced healthcare environment.
• Ability to organize time and tasks independently.
• Clear verbal and written communication skills.
• Proficient with computer programs and email in a professional setting.
• Medical terminology (preferred).

Responsibilities

• Greets and screens patients and checks them in using an automated scheduling system.
• Assembles and distributes appropriate paperwork to patients, families, caregivers and clinical staff.
• Triage questions and concerns from callers and forward to appropriate staff or department as needed.
• Performs general clerical duties including processing mail, taking inventory and ordering office supplies.
• Activates provider orders (Alliance Lab only).
• May schedule patient appointments and facilitate patient flow.
• Verifies demographic, clinical and financial information with patient as required.

Skills

Customer service

Time management

Communication

Computer literacy

Multitasking

Education

High School diploma or equivalent

Job description

Fred Hutchinson Cancer Center in Seattle is seeking a Patient Services Representative to serve as the primary contact for patients, families and caregivers, handling check-in and front-desk duties.

You will greet patients, gather paperwork, triage questions, and support clinical staff while maintaining accuracy of demographic, clinical and financial information.

This full-time role offers consistent weekday hours at UWMC-Northwest with a comprehensive benefits package and paid time off.